All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
All use of this site and any purchases from this site wither finalized on or originating on are agreed to be governed by the laws of the State of Louisiana. You hereby consent to the exclusive jurisdiction and venue of all courts and agencies of Tangipahoa Parish, Louisiana. Any actions or proceedings that can not be under the jurisdiction of these courts are agreed upon to be under the jurisdiction of the United States Court for Middle District of Louisiana, Baton Rouge, Louisiana.
ERRORS AND OMMISSIONS
While we strive to have all product information and pricing as complete and as accurate as possible there can be mistakes made. We reserve the right to correct any pricing or description errors and to refuse any orders that can not be fulfilled due to errors in pricing, inventory, and or specifications. In the case where there are standard products that specifications are readly available from manufacturers and in the marketplace, those standard specifications, weither it be in specifications or descriptions, will be deemed to be accurate and correct.
PMC Tool will not sell, convey, deliver, or share in any way any of your information with any other source. Any information we receive from you is strictly for the use of PMC Tool.
All items are covered under warranty unless stated otherwise. Warranties differ by manufacturer. If you are in need of warranty service, PMC Tool will be glad to assist you in obtaining warranty service from manufacturer. Many times warranty service or parts can be handled directly with PMC Tool as we are warranty service center for most of the manufacturers products that we sell. If in need of warranty service for a product that was purchased from PMC Tool, contact PMC Tool first and we will strive to get you the warranty service that you need.
Occasionally some manufacturers offer products that are on a pre-order basis due to availability. Availability dates are set by manufacturer and are not guaranteed. Availability dates can be delayed many times, sometimes for long periods. These delivery dates are not in our control. When placing pre-orders you should fully understand that the delivery date will often be delayed.
PMC Tool offers layaway as a convenient way for customers to pay for a product. When you put a product on layaway PMC is taking that product off of the shelf and putting it aside exclusively for you. We then replace our inventory the same as if the product was sold and left out of the door. Initial layaway deposits are 10% and are non-refundable. If a layaway is cancelled at anytime after making the initial down payment, you will receive a refund of all of your payments less the initial 10% deposit. The 10% deposit is not refundable under any circumstances after the initial down payment is processed.
Some items are available online to be picked up in store only. Local pickup requires the purchaser’s valid ID and card used to place the order.
CREDIT CARD PAYMENT SECURITY
Security protocols require that all orders be shipped to an address associated with the credit card that is used to make the payment. If the customer requires the shipment to be made to a different address there may be additional security measures required to insure the validity of the purchase. Shipments can not be re-routed once they have been shipped. Our carriers will not allow re-routing of shipments. Any shipment rerouting must be done by PMC and there may be cost involved.
In the event you receive an item that is defective, PMC will immediatly work with you to get your item repaired or replaced. Please let us know if you have any problems after you receive your item. If you notice a defect after you have used the item please let us know and we will still work with getting your item repaired or replaced as it should be as new. In the event you become aware of any defects during the first year of use your item is probable covered under warranty which PMC can still assist you. Please call refer to our warranty section or call PMC.
There are cost involved with processing orders after the credit card has been processed. Any cancellation on orders that credit cards have been processed but have not been shipped are subject to a 5% cancellation fee. Any orders that have been shipped but not delivered are subject to 10% cancellation fee plus shipping cost and any cost involved to get the product returned to PMC Tool. If any orders are shipped and un-deliverable to the address supplied to PMC by the customer or refused is subject to 10% cancellation fee plus shipping cost and any cost involved to get the product returned to PMC Tool.
DIGITAL GIFT CARDS
Gift cards are non-refundable under any circumstances.
Many items are large and/or valuable. Most of these items will require an adult signature upon delivery. If no adult is going to be available to accept the shipment, arrangements must be made prior to placing your order to have items shipped to a suitable shipping location where an adult signature can be obtained such as your work place or the nearest shipping terminal.
SHIPPING DAMAGE ON TRUCK LINES
If your item is shipped by truck you must completely check the packaging and item for any damage even if it requires opening the package/crate while the truck driver is there to do inspection. You must also check to ensure that you are signing for the correct number of pieces. If the item is signed for you are stating that you received the item(s) completely and in good condition and the trucking company will bear no further responsibility for the shipment and no claims can be made. If you suspect there may be shortage of shipment it must be notated on both your and the driver’s copy of freight bill and you retain a copy of exactly what the driver has your signature on to protect your rights in case of shortage of damage. Please refer to the accepting freight shipments document for complete shipping policy.
SHIPPING DAMAGE UPS, FEDEX, USPS
If you have damage or shortage please make notation at time of delivery. Many items are shipped in multiple packages so please make sure when you sign you are signing for the proper number of packages that you received. Please contact PMC if there is any damage or shortage after you have received the item and we will assist you with getting your problem resolved.
Free shipping is available to select orders over $150 within the contiguous United States. Some outlying areas may have a flat rate surcharge, specified at checkout. Oversize and overweight items or items with a specified individual shipping charge do not qualify. Free shipping on oversize or overweight items is only available to commercial locations. Orders including these items being shipped to non-commercial locations may still qualify for free shipping if they are to be retrieved at the customer’s local shipping terminal. Free shipping only applies to items purchasable at shop.pmctool.com and does not apply to any other vendor’s website and/or external websites.
Some items are available online to be picked up in store only. Local pickup requires the purchaser’s valid ID and card used to place the order.
Many items that are either expensive or oversize will require an adult signature upon delivery. If no one will be available at the receiving location to sign, then arrangements must be made directly through PMC prior to shipping by email or phone. You will not be able to reroute packages through the shipping company after your order has been shipped.
In the event you need to return the product within 30 days of purchase, you must call ahead and get the return authorized by getting a return goods authorization RGA number. We may ask for photos of the product and the original packaging before issuing a RGA number. All new, unused, unopened products in original packaging in original sellable condition can be returned at buyers expense for refund. Refunds will be made for purchase price, less any cost incurred by PMC to ship the product. All returns will be inspected. In the event that the goods are returned and after inspection are deemed to have been used (with missing parts, with wear, without all original packaging, without manuals, with damaged packaging) there may be a restocking charge to be determined at the time up to 50% or return claim being denied and item being shipped back to customer at customers expense. This refusal or extreme restocking charge would be an extreme measure but is in place to insure the integrity of the return process not being abused.
Festool 30-Day Return Policy
If you are not completely satisfied with your Festool tool, return it to us within 30 days from invoice date and you will receive a refund of either your purchase price or the lowest retail price at which the same item has been offered since your date of purchase. Freight charges are not refundable. For the purpose of this poicy a tool is defined as a product that has a serial number. All other Festool items and accessories are not covered under this warranty even if they were purchased at the same time as a covered item.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of shop.pmctool.com. The collective work includes works that are licensed to shop.pmctool.com. Copyright 2019, shop.pmctool.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with shop.pmctool.com or purchasing shop.pmctool.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with shop.pmctool.com or to purchase shop.pmctool.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by shop.pmctool.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of shop.pmctool.com used in the site are trademarks or registered trademarks of shop.pmctool.com Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, shop.pmctool.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. shop.pmctool.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. shop.pmctool.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
shop.pmctool.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if shop.pmctool.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a shop.pmctool.com product is mistakenly listed at an incorrect price, shop.pmctool.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. shop.pmctool.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shop.pmctool.com shall issue a credit to your credit card account in the amount of the incorrect price.
TERMS AND TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by shop.pmctool.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
shop.pmctool.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to shop.pmctool.com.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of shop.pmctool.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of shop.pmctool.com products) must be commenced within one (1) year after the claim or cause of action arises. shop.pmctool.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. shop.pmctool.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a shop.pmctool.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
shop.pmctool.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, shop.pmctool.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, shop.pmctool.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to shop.pmctool.com in its sole discretion.
You agree to indemnify, defend, and hold harmless shop.pmctool.com, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.ducts.com in its sole discretion.
In an attempt to provide increased value to our visitors, shop.pmctool.com may link to sites operated by third parties. However, even if the third party is affiliated with shop.pmctool.com, shop.pmctool.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of shop.pmctool.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, shop.pmctool.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).